By proceeding with a booking, you will be confirming on behalf of you and the rest of your party that you agree to the Terms and Conditions below.
If you have any further queries, please address it with a member of the team when making your enquiry.
Deposits: Table Bookings
During peak times and event days, a package must be purchased to secure an area, or a deposit will be required which can be used on the date of your booking as a bar tab. If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
If you have purchased a package to secure the area and fail to cancel within 48 hours of your booking, there will be a cancellation fee of £10 per table booked.
If you choose not to use your deposit at the bar on the day, this will not be refunded to you as it is a minimum spend for the area.
Please be aware that our booking terms and cancellation policy varies depending on the type of booking. For example, our Match Day Tables and Christmas Functions have specific cancellation terms. Please see the dropdown options below for specific booking types.
Bottomless Brunches
BOTTOMLESS BRUNCHES
Bottomless brunches are priced per person. With our bottomless brunches, you can enjoy:
- A selected food dish. (Upgrades are available with a surcharge).
- 90 minutes of bottomless selected drinks. (Drinks will be served one at a time).
- For those booking for our Platinum Golden Hour Bottomless Brunch, you can enjoy 2 hours of bottomless selected drinks. (Drinks will be served one at a time).
If you have any special dietary requirements, please let us know.
- Our brunch tables are available for a 90-minute slot and we will require the table back after your session. Bottomless drinks during our bottomless brunch are limited to 90-minutes. This starts from the time of your booking. Please note your booking period will not be extended for late arrivals.
- For those booking for our Platinum Golden Hour Bottomless Brunch, you can enjoy 2 hours of bottomless selected drinks. Drinks will be served one at a time. Please note your booking period will not be extended for late arrivals.
- Your drink will be replaced once it has been finished. Your last drink must be placed 15 minutes before the end of your sitting.
- Price is per person and drinks cannot be shared.
- Management reserves the right to withdraw this offer at any time and without prior notice and reserves the right to refuse serving alcohol to any participant at any time without notice.
- Alcohol is served to those over 18 only. Proof of ID may be required. We operate a Challenge 25 policy so please don’t be offended!
- Service times may vary and are subject to licensing restrictions.
JANUARY – NOVEMBER: BOOKING REQUIREMENTS
(Excludes Special Events and Event Days. Please see below for further information)
Food Orders
All food orders will be required 2 days before the date of your booking. All food orders are required in advance in order to be able to proceed with your booking.
Deposits
A deposit of £5 per person will be required to secure your booking. This will not be refundable, but it will be fully redeemable on the day of your booking against your total bill. The remaining balance can be paid on the day.
Cancellations
If you need to cancel your booking, we will need 48 hours’ notice in order to issue a full refund on your deposit. Failure to cancel within 48 hours of your booking will result in a forfeit of your deposit.
DECEMBER & SPECIAL EVENTS: BOOKING REQUIREMENTS
Food Orders
All food orders will be required 7 days before the date of your booking. All food orders are required in advance in order to be able to proceed with your booking.
Deposits and Final Payment
A deposit of £5 per person will be required to secure your booking. This will not be refundable, but it will be fully redeemable on the day of your booking against your total bill.
Full payment will be required 7 days before the date of your booking.
Cancellations
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Failure to cancel within 7 days of your booking will result in a forfeit of your deposit.
Special Offers
Management reserves the right to amend or withdraw any special offer, at any time.
Grace Period
Please arrive on time for your booking, as we will only be able to hold the area for 30 minutes. Failure to arrive within this time will result in us offering the area to another party and a forfeit of your deposit.
For parties that have not paid a deposit, we will hold the table for 15 minutes before we offer it to another party.
For Parties that have purchased a package, failure to arrive within 30 minutes of your arrival time will result in us offering the area to another party. You will still be able to have your package, but we will not be able to guarantee a table for you after this 30 minutes is up.
Please note your booking period will not be extended for late arrivals.
Food Allergens
At The Philharmonic, we take food allergens very seriously, so if you or any member of your party have an allergy, please let us know. We have an allergen list showing all of the 14 allergens legally required that are contained in every dish on our menu. We have strict procedures in place for taking and preparing allergen orders, however even with the considerable efforts we go to unfortunately we can never 100% guarantee that our dishes will be totally free of allergens.
Challenge 25: Bring your ID!
We’re sure you’re already aware, but as much as we would love to have everyone join the party, we are unable to allow under 18’s on the premises from the times listed below:
- Sunday – Thursday: 7pm. (Last entry for under 18’s will be 6pm).
- Friday, Saturday & Special Event Days: 2pm. (Last entry for under 18’s will be 1pm).
- Event Days: Last entry times for under 18’s are subject to change depending on the event.
We run a Challenge 25 policy here at The Philharmonic, so if anyone in your party is lucky enough to look under the age of 25, please inform them to bring a valid ID on the night. Failure to do so could result in them being unable to enter the venue on the day of your booking, and we definitely don’t want that to happen! If this were to happen on the day and the rest of the party decide not to stay, this will result in a forfeit of your deposit.
Responsible Drinking
The Philharmonic promotes safe and responsible drinking. Always know your limit. We will not serve or allow entry to anyone who appears intoxicated, and you will be asked to leave the premises if you are intoxicated.
Dress Code
We have a smart casual dress code here at The Philharmonic. Fancy dress parties are accepted unless attire or decorations are deemed offensive in any way.
Rooftop Ibiza Party
ROOFTOP IBIZA PARTY
- Our Rooftop Ibiza Party will take place across the first floor and rooftop terrace on selected dates from 12pm until 5pm.
- Tickets are priced per person.
- The management reserves the right to withdraw this offer at any time and without prior notice and reserves the right to refuse serving alcohol to any participant at any time without notice.
- Alcohol is served to those over 18 only. Proof of ID may be required. We operate a Challenge 25 policy so please don’t be offended!
- Service times may vary and are subject to licensing restrictions.
- The venue is committed to a respectful environment. Disruptive, offensive, or unsafe conduct is prohibited. The venue reserves the right to refuse entry or remove individuals engaging in such behaviour, including due to intoxication or failure to follow staff instructions, without refund.
BOTTOMLESS DRINKS AND PIZZA
The bottomless drinks and pizza offer is available for a limited period, served between 1:00 PM and 3:00 PM only. Bottomless drinks can be ordered from our designated bars and will be served one drink at a time per person.
Please be aware that the bottomless drinks and pizza service will strictly conclude at 3:00 PM. We are unable to extend this timeframe for any late arrivals. After 3:00 PM, all drinks will be available for purchase from our bars at their standard menu prices.
Please ensure that you inform your server of any allergies or dietary requirements you may have. This will allow our team to take the necessary precautions. We will do our best to accommodate your needs, but please be aware that cross-contamination is always a possibility in a busy kitchen environment. Please scroll up and select the Food Allergens drop down for more information.
CANCELLATIONS
If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund. Cancellations made after this deadline will result in the forfeiture of your payment.
Philly Laughs: Comedy Night
By purchasing a ticket and attending Philly Laughs: Comedy Night, you agree to the following terms and conditions:
- Ticket Price: Entry to Philly Laughs: Comedy Night is priced at £20.00 per person. This fee includes admission to the event, one selected welcome drink (as specified at the time of purchase or arrival), and one pizza of your choice from our standard menu.
- Arrival Time: We kindly request that all ticket holders arrive at the venue on time for the advertised start of the show. Late arrivals may risk non-admittance to avoid disruption to the performance and other audience members. While we will do our best to accommodate latecomers, entry cannot be guaranteed.
- Age Restriction: This event is strictly for individuals aged 18 years or over. Valid photographic identification (e.g., passport, driving license) may be required upon entry to verify age. Individuals unable to provide valid ID will be refused entry without refund.
- Acceptable Behaviour: Attendees must be respectful and avoid disrupting the event or negatively impacting others. This includes refraining from excessive noise, offensive language, harassment, and unruly intoxication. Unsafe actions and failure to follow staff instructions are prohibited and may lead to removal without refund. The venue reserves the right to refuse entry or remove individuals engaging in such behaviour, including due to intoxication or failure to follow staff instructions, without refund.
These terms and conditions are in place to ensure a smooth and enjoyable experience for all attendees of Philly Laughs: Comedy Night. We appreciate your understanding and cooperation.
Gold Lounge: Private Hire
GOLD LOUNGE ROOM HIRE
To privately book the Gold Lounge, a minimum of 30 people must be attending. If your party falls below this minimum on the day of your booking, we reserve the right to offer any unoccupied tables within that area to other guests. Please note that for our Gold Lounge area, if the minimum guest requirement is not met, the dedicated bartender may be reallocated to other parts of the venue.
JANUARY – NOVEMBER: BOOKING REQUIREMENTS
Please scroll down for December booking requirements
Weekends, Special Events and Bank Holiday Sunday
A minimum spend of £500 is required to book the Gold Lounge for the whole night. This must be paid in advance to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.
If you would like to book the room up until 9pm the cost of hiring this area will be £300. The room would then open up to the public from 9pm.
To secure the area, we will require a £200 deposit with the remaining balance to be paid 7 days before your booking.
Weekdays
A £100 deposit will be required to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.
Buffets
If you are adding on a Buffet, we will need your choices and full payment 7 days before the date of your booking.
Cancellations
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Failure to cancel within days of your booking will result in a forfeit of your deposit.
DECEMBER: BOOKING REQUIREMENTS
Minimum Spend / Deposits
To book our Gold Lounge, a minimum spend is required and acts as your booking deposit. This amount must be paid in advance to secure your reservation. While non-refundable on the day of your booking, this full amount is redeemable as a bar tab or against any of our food and drink packages.
Arrival Information
Your booking is for a specific duration. Due to other scheduled bookings on this date, we regret that we will be unable to extend your allocated time for any late arrivals. We kindly ask that your party arrives promptly at your confirmed booking time to make the most of your visit.
Payment Deadlines
Full payment on any outstanding balances for your booking will need to be made 14 days prior to your booking date.
Buffets and Food Deadlines
Final food choices (if applicable) will need to be made 14 days prior to your booking date.
Please note, that for those ordering from our buffet menu, your buffet will be served approximately 30 minutes after your stated arrival time. This allows us to ensure everything is fresh and perfectly prepared for you and your guests.
Cancellations
- Cancellations made more than 14 days prior to your booking date will incur a 25% cancellation fee, deducted from your deposit.
- Cancellations made within 14 days of your booking date will result in the forfeiture of your full deposit.
The Cwtch: Private Hire
THE CWTCH ROOM HIRE
To privately book The Cwtch, a minimum of 20 people must be attending. If less than 20 guests attend on the day, we would have to remove the bartender to utilise them elsewhere in the venue and we would then invite other guests to use the empty tables.
JANUARY – NOVEMBER: BOOKING REQUIREMENTS
Weekends, Special Events and Bank Holiday Sunday
A minimum spend of £300 is required to book The Cwtch. This must be paid in advance to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.
To secure the area, we will require a £100 deposit with the remaining balance to be paid 7 days before your booking.
Weekdays
A £100 deposit will be required to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.
Buffets
If you are adding on a Buffet, we will need your choices and full payment 7 days before the date of your booking.
Cancellations
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Failure to cancel within days of your booking will result in a forfeit of your deposit.
DECEMBER: BOOKING REQUIREMENTS
Thursday – Sunday and Special Events
To privately book The Cwtch on these days in December, a minimum of 20 people must be ordering from our Christmas Buffet Menu.
To secure the area, we will require a £100 deposit with the remaining balance to be paid 14 days before your booking.
Monday – Wednesday
A minimum spend of £300 is required to book The Cwtch. This must be paid in advance to book the room. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the room.
To secure the area, we will require a £100 deposit with the remaining balance to be paid 14 days before your booking.
Buffets
Food choices will be required 14 days before the date of your booking.
Buffet serving times are available on a first come first served basis.
Cancellations
If you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Failure to cancel within this time will result in a forfeit of your deposit.
Philly Bar: Roped off Area
PHILLY BAR: ROPED OFF AREA
To book a roped-off area in our Philly Bar, a minimum of 15 people must be attending. If less than 15 guests attend on the day, we would then invite other guests to use the empty tables.
DECEMBER: BOOKING REQUIREMENTS
Fridays, Saturdays & Special Events
To book the area under our stairs in the Philly Bar for this date, a minimum of 10 people must be ordering from our Christmas Buffet Menu.
This area is available to book up until 8pm on a Friday and Saturday.
To secure the area, we will require a £50 deposit with the remaining balance to be paid 14 days before your booking,
Sunday – Thursday
A minimum spend of £50 is required to book this area. This must be paid in advance. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the area.
Buffets
Food choices will be required 14 days before the date of your booking.
Buffet serving times are available on a first come first served basis.
Cancellations
If you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Failure to cancel within this time will result in a forfeit of your deposit. If you have paid in excess of the deposit amount to secure the area and fail to cancel within 14 days of your booking, the deposit amount will be deducted as a cancellation fee.
The Atrium: Table Bookings
Although some of our tables have shelter on in The Atrium, please be aware in the event of adverse weather on the day of your booking, we will do our utmost best to find you a space indoors. However, due to other parties booked in on the same day, we cannot guarantee that we will have a table available for you.
Please see above regarding our deposit policy.
Match Day: Table Bookings
MATCH DAY: DEPOSITS
During peak times and event days, a package must be purchased to secure an area, or a deposit will be required which can be used on the date of your booking as a bar tab.
MATCH DAY: CANCELLATIONS
If you need to cancel your booking, we will need 7-days notice in order to issue a full refund of your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
If you have purchased a package to secure the area and cancel after this deadline, there will be a cancellation fee of £10 per table booked.
Please be aware that if you choose not to use. your deposit at the bar on the night, this will not be refunded to you as it is a minimum spend for the area.